Privacy Policy

Effective date: 11 October 2026

This notice explains how the ERDILRF 905 nm Specialist Desk at erdilrf.com handles information submitted by international business visitors.

Information we collect

• Technical inquiry details: name, work email, company, country or region, optional phone or WhatsApp number, preferred reply method and request type.
• Engineering context: application, target conditions, selected product records, range class, environment, interface, SWaP, quantity and schedule information that you choose to provide.
• Service-protection data: a one-way request-source digest, form timing, idempotency identifier and delivery/audit status. The raw source address is not stored with an inquiry.
• Optional analytics: only after you choose “Allow optional analytics”, our first-party counter records a broad source category (such as search, a chat or answer service, referral or unknown), the public landing/current page path and events such as page views, contact-link clicks, document downloads and successful inquiry confirmations. These event records do not contain your name, email, inquiry text, raw referring URL, query string or a visitor identifier. They measure events, not unique people.

Why we use it

We use inquiry information to answer your request, review product fit, supply current documents, prepare samples or quotations, manage the resulting business relationship, prevent abuse, maintain delivery records and protect the service. Optional analytics is used only to understand and improve the buyer journey.

Storage and security

Inquiry contact and requirement content is stored as an authenticated encrypted payload in the site database. Access is limited to administrators who handle technical and commercial inquiries. Public API responses do not return contact details, inquiry text, internal identifiers or server-side secrets.

Sharing and international processing

Inquiry data may be processed by hosting, email and customer-relationship service providers when those routes are configured. We send only the information needed to answer and manage the inquiry. A CRM route remains inactive until a verified integration contract is configured. Service providers may process information outside your country or region under their applicable contractual and security terms.

Retention

Website inquiry records are retained for up to 730 days from submission and then deleted automatically, unless a shorter deletion request applies or a longer period is required for an active quotation, order, contract, dispute or legal obligation in another controlled business system. Operational rate-limit data expires much sooner.

Optional source attribution is kept in session storage for up to 30 minutes of inactivity and is cleared when you withdraw consent. Optional event logs are stored on our server outside the public website; the existing daily cleanup deletes logs older than 30 days. These counters respect Do Not Track and Global Privacy Control where available. Refusing optional analytics does not prevent an inquiry from being sent.

Optional Google Analytics

If you choose “Allow optional analytics”, we also load Google Analytics 4 to understand visits to our public pages and successful inquiry confirmations. Google Analytics may set first-party analytics cookies and use a browser identifier, along with browser/device information, public page paths, limited campaign labels and the source website. We do not send your name, email address, phone number or inquiry message as analytics event parameters. Google signals and advertising personalization are disabled.

You can withdraw this choice at any time by reopening “Privacy choices” in the footer and selecting “Use essential only”. This stops future Google Analytics collection and clears the analytics cookies used by this website; it does not automatically delete data already received by Google.

Google Analytics is separate from our first-party event counters. The 30-day server-log period described above applies to our first-party counters, not to Google Analytics. Google Analytics retention is governed by this property’s configured controls. Google’s processing is described in its Privacy Policy and information about sites that use Google services.

Your choices and requests

You may use the site with essential storage only. You can reopen “Privacy choices” in the footer at any time. You may ask for access, correction, export or deletion of inquiry information associated with your verified email address, subject to applicable law and records that must be retained for contractual or legal reasons.

ERDI Search Analytics – internal site reporting

ERDI Search Analytics is a reporting tool used only by ERDILRF staff for ERDILRF’s own website operations. With an authorized account holder’s permission, it uses read-only Google Search Console access to read search performance, including query and page-level statistics where available, and indexing information for erdilrf.com. This application does not request access to Gmail or Google Drive and does not use Google write permissions.

We use this information to monitor search visibility and indexing and to prepare reports within ERDILRF’s existing authorized internal operational workflows, including software-assisted analysis by our team. Processing may involve service providers used by these workflows; it is limited to these operational reporting purposes.

OAuth credentials and tokens are kept in restricted local storage on an ERDILRF-controlled workstation, not on this public website or in public reports. Search Console information and compiled reports are kept in ERDILRF-controlled operational storage for as long as needed for the reporting purposes described here, with access limited to authorized operators.

Use and transfer of data obtained through Google APIs follow the Google API Services User Data Policy, including its Limited Use requirements. This data is not sold, used for advertising, or used to train general-purpose machine-learning models.

The account owner can revoke Google authorization to stop future access. To request deletion of saved local credentials and reporting data, contact tommy@erdimail.com with the subject “Search Console data request”. Revoking access alone does not automatically delete reports already saved.

Contact

Email tommy@erdimail.com with the subject “Privacy request”. Include the inquiry reference if available, but do not send passwords or identity documents unless a secure verification method is agreed first.

Changes

We will update the effective date and this page before using inquiry information for a materially different purpose.